Job Description

Job Description

Job Description

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you. 

• Salary: $30 HR/ Commission opportunities/ Overtime
• Paid Vacation
• Paid Sick Time
• Medical, Dental, Vision Benefits with Employer Contribution
• 401K Retirement Planning with Employer Contribution
• Opportunity for position development and growth

• Supervision and Management:

  • Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.
  • Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.
  • Train and mentor new technicians, providing ongoing support and development opportunities.
  • Evaluate technician performance and provide feedback to improve quality and efficiency.
  • Write Estimates and Proposals and provide to clients. 
  • Divisional Growth: Seek business development opportunities for new clients, encourage repeat business ofcurrent clients.

• Customer Service:

  • Address customer inquiries and concerns regarding duct cleaning services.
  • Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System. 
  • Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.
  • Maintain professional communication with customers throughout the cleaning process.

• Operations and Quality Control:

  • Ensure all duct cleaning jobs are performed according to industry standards and company policies.
  • Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.
  • Conduct quality control checks to ensure the effectiveness of the cleaning process.
  • Ensure projects are priced properly to ensure profitability and divisional growth. 

• Administrative Tasks:

  • Prepare and maintain accurate job records, including work orders, invoices, and customer information.
  • Manage budgets and track expenses related to duct cleaning operations.
  • Communicate with Administrative staff for job progress, details, updates. 
  • Follow SERVPRO policies and procedures for successful job completion. 

• Safety:

  • Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).
  • Conduct regular safety inspections of equipment and work areas.
  • Promote a safe work environment for all employee

Experience, Skills, and Education :

Qualifications:

• Insurable driving record
• Must be able to pass a drug and medical screening
• Must have a clean criminal background check
• Minimum of Highschool Degree
• Management Experience of at least 3 Years, in related field preferred.
• At least 3 Years Industry Experience in Air Duct and HVAC Cleaning, experience in both Residential & Commercial preferred.
• Excellent interpersonal skills with the ability to interact with all types of customers
• Strong problem-solving and critical thinking skills
• Comfortable familiarity with HVAC wiring diagrams
• Demonstrated ability to forge strong relationships with clients
• Strong mechanical background
• Ability to lift and move heavy objects
• NADCA Certified, Preferred
• OSHA Certified, Preferred
• ASCS, CVI & VMT Certification preferred

SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.

Company Description

SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.

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