A global information technology company is looking for a hybrid Bilingual SAP (Help Desk) Support Administrator in the Dallas-FT Worth area. The ideal candidate will have excellent communication and customer service skills as well as strong problem-solving expertise and computer knowledge. Responsibilities of the Bilingual SAP Help Desk Support Administrator may include but is not limited to: Provide technical assistance and support via phone, e-mail or visit customer directly on their site Provides IT supports to clients with Desktop/Laptop computer and mobile devices Using ticketing system to log all requests from client Prioritize and escalates unresolved/pending problems to the appropriate personnel to ensure the service is performed in a timely manner Supports clients with installation of application/software/hardware and networking components to meet client's needs in a timely manner Requirements of the Bilingual SAP Help Desk Support Administrator: · Higher education degree in computer science or equivalent certification in IT · Minimum 1 year experience with SAP administration support (ERP experience with modules such as FI, SD, MM, BW, ABAP strongly desired) · Bilingual ability desired (English and Spanish or Japanese) · Ability to work independently and communicate effectively Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. We prioritize direct applicants; third-party resumes may not be reviewed.
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