Job Description

About this Role

MalaceHR is seeking a skilled Commercial Refrigeration Service Technician to maintain, diagnose, and repair refrigeration, heating, and air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities. The ideal candidate will work independently, provide exceptional customer service, and identify potential sales opportunities while ensuring system performance and reliability.

Responsibilities

• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and temperature-controlled merchandisers.

• Operate, service, and maintain self-contained refrigeration, heating, and air conditioning units with minimal direction.

• Conduct preventative maintenance, assist with compressor replacements, perform leak detection, and clean coils.

• Diagnose refrigeration systems and perform necessary repairs to ensure customer satisfaction.

• Repair leaks, solder copper-to-brass and copper-to-steel connections, diagnose airflow issues, install PVC drain pipes, and use temperature meters and sensors.

• Receive, uncrate, and install blower coils, locate and repair leaks, fabricate hangers and supports, clean condensing units, and install walk-in cases.

• Complete all work orders, timesheets, and electronic documentation accurately and in a timely manner.

• Utilize a handheld device or tablet to complete customer paperwork and invoicing.

• Maintain truck inventory in an organized and accurate manner; follow company vehicle maintenance policies.

• Develop and maintain strong customer relationships.

• Perform additional duties as assigned.

Note: Equipment specialty may vary by branch.

Education & Experience

• High School Diploma or GED required.

• Technical Certification from a recognized trade school and at least 2 years of related experience, or

• High School Diploma/GED with a minimum of 2 years of field experience.

Qualifications

• Valid Driver’s License with a safe driving record in accordance with company policy.

• Physically able to walk, bend, crouch, climb ladders, work at high elevations, and lift up to 50 lbs.

• Excellent verbal and written communication skills; detail-oriented and self-motivated.

• Strong mechanical aptitude and troubleshooting ability.

• Availability to work nights, weekends, and overtime as required.

• Working knowledge of commercial refrigeration; supermarket experience preferred.

• Strong leadership skills and business acumen.

• Superior decision-making ability and organizational skills.

Benefits

• Company vehicle provided.

• Semi-annual performance incentives.

• Benefits available on your first day.

• Paid training and continuing education opportunities.

• Paid drive time (including overtime).

• Health, Dental, and Vision Insurance.

• 401(k) with Company Match and additional discretionary contribution.

• Tuition Reimbursement Program.

• Life and Disability Insurance.

• Family Leave.

• Paid Vacation and 12 Holidays.

• Employee Assistance Program (EAP).

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