Job Description

- Answer telephone calls from participants requesting information on retirement, accrued benefits, possible death benefits, withdrawal benefits and explanation of Plan rules.
- Schedule meetings and phone call follow ups between Pension Administrators and participants.
- Meet with Pension team regularly to follow up on participant communication.
- Research and draft written correspondence regarding pension benefits (e. g., Plan Value Letters, Benefit Confirmation Letters, etc.)
- Review (retirement/post-retirement/death) applications for completeness and contact participant/beneficiary if information is missing.
- Assist Pension team to coordinate with other departments as necessary.
- Coordinate with Authenticity Coordinator and Pension Manager to determine effect of adjustment of contributions on pension benefits.
- Assist reconciling reports as directed.
- Prepare documents for scanning.
- Review and reconcile 1099-R reports.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.


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- Excellent written and oral communication skills
- Ability to handle multiple tasks
- Highly organized and strong attention to detail and follow up
- Analytical and reasoning skills
- Ability to work independently

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