Job Description

Job Description

Job Description

Ema Austin is opening late Fall 2025: We are hiring people to join our team as OFFICE ASSISTANTS/COORDINATORS!  

If you are interested in multiple positions you only need to complete one application! 

Open Interviews will begin on  November 4th: 

• When:  Monday - Friday from 10AM - 4PM
• Where:  Ema Austin - 3120 Palm Way Suite 170 Austin, TX 78758

Upon completing your application:

• What's next? You will receive an email that invites you to schedule an interview. Please choose the date and time that works best for you
• What if I am interested in more than one job title?  You only need to complete ONE application. 
• How many interviews should I schedule?  Please schedule ONLY ONE interview date and time. We encourage you to discuss all the positions you are interested in during your initial interview
• If you need to reschedule your interview time:  No problem! Just send a message to the team to request a new date and time.

Ideal candidates will have accounting and bookkeeping experience, and will enjoy working with numbers.

A Few of Our Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Coming soon to Austin, Texas at The Domain - NORTHSIDE in fall 2025! Ēma, meaning “mother” in Hebrew, is a Mediterranean restaurant featuring Chef Partner CJ Jacobson's lighter-style of California cooking. With its sister restaurant, Aba, located on South Congress, Ema aims to transport diners to a sun-drenched summer day in the Mediterranean year-round with both indoor and outdoor dining spaces.

Caring. Creative. Careers.
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Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
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EOE. We participate in E-Verify / Participamos en E-Verify

JOB DESCRIPTION

Office Assistants / Coordinators will support and assist the Office Manager by completing daily office functions. As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role.

Essential Functions

• Assist with daily administrative work and other office functions, including without limitation by example: coding and processing invoices, completing daily sales report, responding to restaurant emails, reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and according to procedure
• Process tip distributions, record as required and ensure tip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews in HRIS
• Issue and redeem Frequent Diner points according to the rules of the program
• Maintain employee time records to ensure employees are compensated appropriately and timely
• Handle guest, vendor and employee calls, questions and issues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role. Additionally, Coordinators may provide higher-level assistance and coordination support to larger and/or more complex teams and/or operations (including, for example only, entry-level project management and budget oversight) and, under the supervision of one or more managers, may assign or delegate tasks to one or more Assistants
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed
  

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