Job Description

One Twenty5 Cafe Barista

Come join our team as our next One Twenty5 Cafe Barista located in the heart of the UT campus! This is a role that will primarily assist in covering weekend shifts, said availability is a must (Saturday and Sunday) with occasional weekday shift as needed.

Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

• Maintains accurate production pars and inventories in the customer service and merchandising areas.
• Prepares espresso orders for customers and catering using standard measures and recipes.
• Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
• Adheres to policies and procedures to ensure consistency in the guest experience.
• Enters orders accurately into the POS devise, accepts cash and charge payments. Accurately makes change.
• Follows standard procedures for making refunds.
• Responsible for all assigned change funds and cash receipts ensuring that the cash drawer is in compliance with overage/shortage standards.
• Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.

Food Safety/Sanitation

• Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures follows HACCP standards
• Maintains sanitation and orderliness of all equipment, supplies and utensils within work area

Customer Service

• Represents company in a courteous, efficient, and friendly manner in all customer and employee interactions
• Interacts with customers in a manner to ensure customer satisfaction
• Greets customers courteously
• Serves customers quickly, does not allow back-ups or snags in serving lines
• Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor
• Demonstrates a complete understanding of daily menu items and explains same to customers accurately
• Relays relevant comments from customers directly to supervisors
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner
• Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently
• Checks to ensure that all display foods are merchandised attractively per standards
• Serve food neatly and attractively per standard

Physical Safety

• Ensures corporate and OSHA safety standards are followed
• Follows principles of sanitation and safety in handling food and equipment
• Cleans up spills in the dining area, his/her own work area immediately.

Corporate Standards

• Completes shift work, as assigned, in a timely and thorough manner in accordance with department standards
• Informs chef, supervisor, in a timely manner when supplies are low
• Follows and observes all company policies and procedures
• Follows company standards for attendance and punctuality
• Maintains professional appearance at all times, clean and well groomed in accordance with company standards
• Develops a positive working relationship with fellow workers and customers and avoids conflict

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Certificates, Licenses, Registrations: Must possess valid local Food Handler's Permit.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases
• 11 Paid Holidays (after 90 days of employment)
• Ride the Bus for Free
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

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