Job Description

Job Description

Job Description

Flanner's is a specialty retailer of better quality Audio and Video products. We carry McIntosh, Integra, Yamaha, Denon, Pioneer Elite, Marantz, Pro-Ject turntables, and Sony ES home audio products. Our video lines include LG, Samsung, Epson, and Sony. Also stocking a full array of Audioquest cables, Furman Power, and Sonos multi-media systems. Our speaker lines include Bowers & Wilkins, Speakercraft, Monitor Audio, Klipsch and Defintive Technology, along with the matching subwoofers.

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic programming of single-room, advanced systems
• Basic understanding of multi-room systems and setup
• Basic understanding of Flanners single room systems
• Engage with customers and provide outstanding customer service
• Maintain equipment, tools, and van care and maintenance

• CEDIA ESTII or better certification preferred
• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Competent skills with desktop and mobile computing
• Ability to use hand and power tools
• Clean driving record and background check
• Minimum of 1-year field experience
• Must have a solid understanding of general electrical and construction principles

• Excellent communication skills
• Customer service driven
• Self-motivated, task-driven, and able to apply best practices theory
• Strong problem-solving skills
• Reliable, flexible, and adapt to change
• Able to inspire others and establish trust

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