Infrastructure Engineer (RMM, Servers, Backups & DR) Job at Zazz It Solutions, Dallas, TX

MXNCM3hVeSs5Mzlsa1V0VkFBMlM0NElhVXc9PQ==
  • Zazz It Solutions
  • Dallas, TX

Job Description

Role Overview <\/b>
<\/p>

The Infrastructure Engineer is responsible for building and maintaining secure, reliable, and well -documented server and infrastructure environments across MSP client tenants. This role focuses on Windows Server administration <\/b> , RMM configuration (NinjaOne)<\/b> , Acronis & Axcient backup/DR strategies <\/b> , patching, and hybrid infrastructure optimization. The Infrastructure Engineer ensures that server environments meet security, performance, and compliance standards <\/b> consistently.
<\/p>

 
<\/p>

Key Responsibilities <\/b>
<\/p>

RMM, Monitoring & Automation <\/b>
<\/p>

  • Configure, tune, and manage NinjaOne monitoring policies <\/b> for servers, virtualization hosts, and critical infrastructure services.
    <\/li>
  • Implement proactive alerting, service health checks, and event log monitoring with escalation workflows.
    <\/li>
  • Build PowerShell scripts and NinjaOne workflows <\/b> for automated remediation, scheduled tasks, and routine maintenance.
    <\/li>
  • Manage server grouping, tagging, and baseline policy assignment in RMM for structured management.
    <\/li><\/ul>

    Server Administration & Security <\/b>
    <\/p>

    • Administer and maintain Windows Server environments (2016–2022)<\/b> — including Active Directory, DNS, DHCP, GPO, Certificate Services, and Print Services.
      <\/li>
    • Manage Hyper -V virtualization <\/b> : virtual machine provisioning, snapshots, replication, and failover clustering where applicable.
      <\/li>
    • Apply server hardening baselines <\/b> (Defender for Servers, ASR rules, local policies) in coordination with the Security team.
      <\/li>
    • Configure Acronis Cyber Protect <\/b> for server -level patching and anti -malware where appropriate.
      <\/li><\/ul>

      Backup & Disaster Recovery (Acronis + Axcient)<\/b>
      <\/p>

      • Deploy and manage Acronis Cyber Protect and Axcient <\/b> for server, endpoint, and SaaS (M365) backups across client environments.
        <\/li>
      • Define and apply backup retention policies, encryption standards <\/b> , and job schedules aligned with compliance requirements (HIPAA, SOC 2, GDPR).
        <\/li>
      • Perform regular restore testing <\/b> , document outcomes, and ensure RTO/RPO compliance <\/b> as per client agreements.
        <\/li>
      • Troubleshoot backup failures, coordinate with vendors if needed, and proactively address performance issues.
        <\/li>
      • Support BMR (Bare Metal Restore)<\/b> , VM recovery, and failover scenarios during incidents or DR tests.
        <\/li><\/ul>

        Infrastructure Optimization & Hybrid Cloud <\/b>
        <\/p>

        • Plan and execute infrastructure migrations <\/b> , including server upgrades, domain consolidations, and virtualization moves.
          <\/li>
        • Evaluate and implement hybrid cloud integrations <\/b> (Azure AD Connect, Azure Files, cloud DR storage, hybrid DNS).
          <\/li>
        • Assist in capacity planning for storage, compute, and network resources.
          <\/li>
        • Collaborate with Security and Endpoint teams to enforce Zero Trust <\/b> , network segmentation, and infrastructure -level controls.
          <\/li><\/ul>

          Documentation & Compliance <\/b>
          <\/p>

          • Maintain detailed documentation <\/b> for server configurations, backup policies, DR runbooks, and infrastructure diagrams in centralized KB (Hudu/Confluence).
            <\/li>
          • Support compliance evidence collection for HIPAA, SOC 2, and GDPR audits.
            <\/li>
          • Document DR tests, patch compliance, and infrastructure changes systematically for internal QA and client QBRs.
            <\/li><\/ul><\/span><\/span><\/span><\/span>

            <\/div><\/span>

            Requirements <\/h3>

            Skills & Experience <\/b>
            <\/p>

            • 5–8 years in infrastructure engineering in MSP or enterprise environments.
              <\/li>
            • Deep expertise in Windows Server administration <\/b> (AD, DNS, DHCP, GPO) and Hyper -V <\/b> virtualization.
              <\/li>
            • Proven track record with Acronis Cyber Protect <\/b> and Axcient <\/b> backup deployments, policy management, and restore/DR testing <\/b> .
              <\/li>
            • Strong experience configuring NinjaOne monitoring, alerting, and automated workflows <\/b> for server infrastructure.
              <\/li>
            • Experience with Defender for Servers <\/b> , vulnerability management, and basic server hardening practices.
              <\/li>
            • Familiarity with hybrid cloud integrations <\/b> , Azure AD Connect, and file sync solutions.
              <\/li>
            • Solid PowerShell scripting skills for automation and operational efficiency.
              <\/li>
            • Strong documentation discipline, change control, and structured troubleshooting approach.
              <\/li>
            • Understanding of compliance -aligned backup/DR practices <\/b> (HIPAA, SOC 2, GDPR).
              <\/li><\/ul><\/span><\/span><\/span><\/span><\/div>


              <\/p>

              Tools & Platforms <\/b>
              <\/p>

              • RMM & Automation: <\/b> NinjaOne (monitoring, scripting, workflows), PowerShell
                <\/li>
              • Server & Virtualization: <\/b> Windows Server 2016–2022, Active Directory, DNS, DHCP, GPO, Hyper -V
                <\/li>
              • Backup & DR: <\/b> Acronis Cyber Protect <\/b> , Axcient (server + SaaS backup, DR orchestration)
                <\/li>
              • Security: <\/b> Microsoft Defender for Servers, Sophos, Huntress, Acronis security modules
                <\/li>
              • Cloud: <\/b> Azure AD Connect, Azure Files / Storage, Hybrid DNS
                <\/li>
              • Documentation: <\/b> Hudu / Confluence
                <\/li><\/ul>


                <\/p><\/span><\/span><\/span><\/span>


                <\/div><\/span>

Job Tags

Local area,

Similar Jobs

Klasik Fit

Yoga Instructor Job at Klasik Fit

Join to apply for the Yoga Instructor role at Klasik Fit .1 day ago Be among the first 25 applicants.Klasik Fit is growing in San Diego, CA. We are collaborating with one of the nation's largest Hotel/Convention spaces. Our team provides guests with a welcoming environment... 

US Foods, Inc.

Reefer Mechanic Technician Job at US Foods, Inc.

 ...Mechanic will be responsible for the troubleshooting, repair and maintenance of the Fleet road equipment including tractor, trailer, thermo...  ...assigned responsibilities inside a US Foods maintenance facility. MINIMUM QUALIFICATIONS Must have 3 yearsof verifiable... 

Delta System & Software, Inc.

Oracle Rightnow Service Cloud (San Jose) Job at Delta System & Software, Inc.

 ...Role - Oracle Rightnow Service Cloud position Location - San Jose CA Onsite (3 days office hybrid weekly) Required Skills & Experience...  ..., technical integration, and business process alignment across customer service and support environments. Job Description ~... 

Lyman Lumber Company

Framing Carpenter Job at Lyman Lumber Company

 ...critical to our strategy and fostering our culture of empowerment. Carpentry Contractors Company, a Division of US LBM is seeking a Framing Carpenters for jobsites around the Twin Cities area. Schedule: Mon-Fri: 7:00AM - 4:30PM Wage: $20.00 - $30.00 per hour... 

CDL Certifiers Inc.

CDL Trainer Job at CDL Certifiers Inc.

 ...Job Description Job Description CDL Certifiers is looking for a CDL Class A trainer and. Candidate must have a CDL class A for...  ...least 3 years passenger and school bus is a plus but not required. Training experience is not required, we can train you .Must be able to...