Hotel Manager Job at Bristol Hospitality Services LLC, Cleveland, OH

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  • Bristol Hospitality Services LLC
  • Cleveland, OH

Job Description

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Help or transport service

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Join a Growing Powerhouse in Hospitality – General Manager Opportunity at Chase Hotel Group

Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities

Are you a passionate hospitality leader ready to elevate your career with a company on the rise?

Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotels—with 1 currently under construction and 2 more in the pipeline—across top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. We’re on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart.

If you're an experienced hotel manager looking for your next big challenge—and a chance to make a visible impact—this is your opportunity to oversee a flagship property during a thrilling expansion phase.

🌟 What We Offer:

Competitive base salary + bonus opportunities

Relocation assistance

Medical allowance & generous PTO

Flexible scheduling

Employee discounts at our hotels

A deeply supportive, entrepreneurial company culture that rewards innovation and leadership

🧭 What You’ll Do:

Guest Experience & Brand Standards

Set the tone for service excellence and exceed guest satisfaction goals

Be highly visible and accessible to guests, handling feedback proactively

Ensure the property consistently reflects brand standards and cleanliness

Leadership & Team Development

Inspire and lead a diverse team with confidence, positivity, and clarity

Foster a culture of accountability, respect, and collaboration

Lead performance reviews, team training, and professional development initiatives

Operational Excellence

Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable

Ensure safety, cleanliness, and a seamless guest experience across all areas

Use data and audits to track guest feedback, cleanliness, and performance trends

Financial Management

Achieve revenue goals while managing costs effectively

Utilize tools like yield management and forecasting to drive profitability

Oversee financial reporting, payroll, inventory, and expense control

Mentor department leads on budgeting and financial acumen

Compliance & Administration

Ensure compliance with all HR, legal, and brand standards

Maintain all local/state/federal licenses and safety certifications

Champion diversity, equity, and inclusion in hiring and culture

🔍 What We're Looking For:

2+ years of hotel General Manager or Assistant GM experience (required)

Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.)

Proven leadership and people management skills

Financial and operational savvy

Willingness to relocate to one of our high-priority markets

⏰ Schedule:

Full-time, flexible hours

Day & evening shifts

Weekends and holidays as needed

About Chase Hotel Group: At CHG, we believe in building more than hotels—we build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth.

Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.

Job Tags

Full time, Local area, Relocation, Relocation package, Flexible hours, Weekend work, Day shift, Afternoon shift,

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