Overview Join to apply for the Furniture Repair Technician III role at Wayfair . This range is provided by Wayfair. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $38.00/hr - $38.00/hr The base pay for this position is $38.61 per hour. Wayfair delivers a best-in-class customer experience in the furniture and home space, and the Distribution team plays a key role in improving customer satisfaction and driving repeat business. Shift Sunday - Wednesday 6:00am - 4:30pm Benefits $1.50 per hour shift premium for hours worked between 6:00pm - 6:00am Referral bonuses Overtime hours & pay 401(k) with company match Wayfair company discount Benefits start day one Growth opportunities (Conversions, Promotions, and more!) Dozens of discounts and perks with partners What You'll Do Work independently to evaluate damages and defects of items and determine if items can be repaired. Make required adjustments to items ahead of delivery and ensure item is in perfect condition for delivery Prioritize and execute on daily, weekly, and monthly tasks (repairs) to ensure completion in an effective and timely manner Accurately reports outcomes of work in progress, completed, and past due work Monitor inventory, and order replacement parts and complete installs as needed Ask clarifying questions when appropriate Administer appropriate repair methods for various product types including, but not limited to: Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts Operates tools such as power drills, sanders, saws, and other tools required for repair Use scan technology to document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed Provide direct input into the existing user tools and make recommendations for improvements based on expertise & experience Be a vocal contributor on the team Contribute to the building and development of training materials for applicable functions Work cooperatively with others, adjust to change, be a reliable team member, and work toward a common goal What You'll Need At least 5+ years prior experience in furniture repair/construction Advanced understanding of repairing wood items including color and stain matching, damage/defect repair Ability to use power and hand tools as needed Advanced understanding of repairing upholstery and multiple fabric types is a plus High attention to detail and prioritizes quality to deliver a perfect item to the customer Must be comfortable lifting up to 75 lbs. unassisted and moving products 150+ lbs. unassisted or via team lift Must be able to work on warehouse floor 8 hours a day or more Strong, consistent work ethic and ability to manage time effectively Comfort with scanning technology Able to read and comprehend English to ensure safety of yourself and others Must be at least 18 years of age Certification in Furniture Repair/Restoration preferred Safety Wayfair prioritizes safety with guidelines for social distancing, suitable PPE (masks, gloves, safety vests), increased sanitizing stations, and team stretches at shift start Assistance For Individuals With Disabilities Wayfair provides equal opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please complete the Accommodations for Applicants form. Need Technical Assistance? For more information about applying at Wayfair, visit our FAQ page. About Wayfair Wayfair is one of the world’s largest online destinations for the home. We foster rapid growth, constant learning, and dynamic challenges. Wayfair is an equal opportunity employer. We do not discriminate on protected characteristics. Your personal data is processed in accordance with our Candidate Privacy Notice. For questions or to exercise rights, contact dataprotectionofficer@wayfair.com. #J-18808-Ljbffr Wayfair
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