We are looking for a Fashion Advisor, Fragrance & Beauty (F&B) with a passion for client service and an expertise in F&B. The Fashion Advisor, F&B will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor, F&B will work alongside a diverse sales-team, and report to the Boutique's leadership.
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
Optimize the client experience through providing clients with prompt, professional, warm and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
The history and heritage of The House of CHANEL
Being truly service minded
Utilizing your fragrance and beauty expertise to inspire others
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Appreciation for art, beauty, and luxury
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Minimum 3 years of related experience
Minimum High School Diploma
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.
Exposure to multiple boutique business functions and categories
Growth in additional business and functional areas of the retail business
Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
The anticipated base salary range for this position is $24.00 through $32.00. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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