Job Description

Job Description

Job Description

Position Title: Facility Services Manager

Department: Facility Services

Reports To: Director of Operations

Location: Audubon Aquarium and Insectarium, Audubon Woldenberg Riverfront Park

Position Type: Permanent Full time

Who We Are

Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park

At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.

What You’ll Do

Reporting directly to the Director of Operations, the Facility Services Manager is responsible for planning and coordinating the upkeep of all interior property cleanliness. They are responsible for the management of the Facility Services Department and their staff. They will be responsible for supervising the overall janitorial and housekeeping care of the Audubon Aquarium and Insectarium, and Audubon Woldenberg Riverfront Park. This position requires supervising a minimum of ten or more employees, having previous experience in recruitment and maintaining the inventory and bookkeeping system for the departments as well as experience in detailed maintenance of multi-surface floors and walls.

Day to Day Responsibilities

• Provide a guest experience of outstanding quality (required)

• Directly supervises in-house cleaning projects, carpet maintenance, floor care and daily general upkeep of the Downtown Audubon facilities.

• Supervises and coordinates staff in project planning and execution.

• Schedule and coordinate evening project team to meet camera ready standards for all downtown facilities.

• Administers and tracks budget and goal performance while controlling material overhead.

• Inspects all equipment for safe and dependable operation, scheduling repairs when needed and submits reports as needed to the Director of Operations

• Plan work of self and departments on a weekly basis, incorporating schedule review, project work list and other factors as needed.

• Conduct monthly departmental meetings and generate meeting notes to the staff and Director of Operations. Conduct one on one meetings with the supervisors and line staff at minimum on a quarterly basis. Complete annual employee performance reports.

• Prepare purchase orders, check requisitions and use his/her P-Card as designated by A.N.I. policy to purchase needed material and products, using resources of the Purchasing Department when needed.

• Develop and administer the department’s annual goals.

• Maintains own time records and schedule the work of those staff supervised and authorizes their time sheets.

• Recruits and interviews applicants

• Conducting monthly meetings with the Director of Operations to review departmental goals and objectives, as well as including, project updates.

Additional/Overall Skills:

• Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.

• Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.

• Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful culture that is at the heart of Audubon’s mission.

• Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.

• The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.

What We’re Looking For

Must Haves:

• 5 years or more experience in supervising and delegating a staff of 15 or more.

• 5 years or more experience managing staff at multiple facilities.

• 5 years or more in the facility services field with a strong working knowledge of janitorial machinery and equipment, detailed cleaning and maintenance of most facility surfaces, i.e. floors, walls, carpeting, counter tops.

• 5 years or more experience with janitorial chemicals with a strong working knowledge of their usage and the PPE, SDS measures called out to handle them safely and successfully.

• High school diploma or equivalent preferred

• Valid Driver’s License Required

• Required to complete GSA background certification upon completion of 3-month satisfactory probationary period.

• Basic knowledge in Microsoft Word, Excel, Outlook or Outlook Express with initiative to develop computer skills in any other software applications deemed necessary with improving performance.

• Must have the ability to use mobile devices, computer, fax, scanner, phone and copy machine. Must have the ability to use shampooers, bonnet buffers, vacuum cleaners, high lifts and forklifts.

Nice-to-Haves: (preferred for the role)

• Regular talking and the ability to express and exchange ideas by means of language expected.

• Ability to manage multiple tasks at one time with attention to detail and ability to follow through.

• Follow schedules.

• Work collaboratively and cooperatively.

• Work as a team or independently.

• You must be a team player and be able to interact well with others within the department, as well as staff from other departments. Good communication is important within the team

• Affinity for animals preferred

Physical Requirements:

• Sedentary Work: exerting up to 75 pounds of force occasionally, or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. May involve sitting most of the time but may involve walking or standing for brief periods of time.

• Sitting or standing, bending, stooping, and the ability to carry items weighing up to 45 pounds.

• Constant adequate range of motion and mobility required.

• Regular near acuity with clarity of vision at 20 inches or less required.

• Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place and sequence of operations or actions required.

• Regular hearing and the ability to perceive the nature of sounds.

• Constant ability to read, record, or type data quickly and accurately is required.

• Working long hours between breaks or meals required.

• Ability to work under and handle stress in an appropriate manner required.

• May be exposed to high, medium, or low noise intensity.

• Constant contact with co-workers required.

• Exposure to fluctuations in temperatures may be required.

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